Exchanges

Got the wrong size? Picked the wrong colour? Don’t worry, you can exchange for an alternative item by filling out the exchange section of our returns form and return any item to us by post using our returns form here

When we receive your item, we aim to dispatch your exchange request within 5 working days. You will also receive a confirmation email from our Customer Service Team confirming receipt of your parcel. FAULTY ITEMS If under the unfortunate circumstance, you receive an item that is faulty, please contact our customer service team on Strictlystatic@outlook.com who will be able to assist you further. We will then advise on how to proceed with the return using our returns form here  

Please print and fill out the returns form You can find it  here   Please include all details requested on the returns form, especially your order number which was provided on your confirmation email following the completion of your order. To take advantage of your rights under this returns policy, you must: Fill in the Returns Form which must be sent along with the goods. Products returned under this policy must be sent by recorded signed for delivery to (we recommend 1st or 2nd class recorded): 

STRICTLYSTATIC

OWEN ROAD 

DISS

NORFOLK

IP22 4ER

You will be responsible for paying postage costs associated with returns under this policy.

STILL HAVEN’T ANSWERED YOUR QUESTION? Please email our dedicated Customer Service Team on: strictlystatic@outlook.com